"Great experience. Albert was more than willing to help even though I didn't buy the bag from him. Would highly recommend using SQUARE LUGGAGE."
– Five-Star Yelp.com Rating (7/26/2016)
"Hi Albert, I can't thank you enough for sending me the wheel. It is a perfect fit. I had been trying for 9 months to get this part from Samsonite. After many e-mails, phone calls and multiple excuses from Samsonite I was about to give up. You did for me in a day what Samsonite couldn't do for me after 9 months.
These days, where almost everyone is looking to make a quick buck, it was a breath of fresh air that you took the time to find the wheel for me. I greatly appreciate your help.
–All the best. Regards, Joe D."
"Quality people and great work ethic. I brought them a Samsonite piece of luggage with a broken zipper. They promised it in two weeks, and it was delivered to my door (in PA) the very next day!! Great selection in the store. This is a hidden gem in Morristown. I recommend you go check it out if you need anything luggage/bag related, or if you need something fixed."
– Five-Star Yelp.com Rating (11/14/2016)
"SQUARE LUGGAGE really provides customer service that is second to none. Not only do they back up their own products 100%, repairing items for free and even replacing for free a piece of luggage that was damaged by an airline, but they even have repaired for free these expensive Rimowa suitcases that I purchased elsewhere (I was honest that I'd bought one overseas). I would not buy luggage from anywhere else now. It is rare to find this level of customer service anywhere these days!!!"
– Five-Star Yelp.com Rating (10/6/2016)